The processing of your order, the manufacturing of your products and the delivery (Offered) requires a delay of 10 to 12 working days maximum. We make every effort to ensure that you receive your order as quickly as possible in order to satisfy you as much as possible.

You can follow the evolution and progress of your order by visiting our tracking page.

Delivery is free worldwide except for the following regions: CU, IR, KP, SL, Palestinian Territories, South Sudan, Myanmar, Crimea Ukraine, CI, CD, LR, LB, SY, BY, IQ, ZW, GH, KG, KZ, NG.

If your order contains several items, we may ship them separately depending on stock and location. Your package will arrive as soon as possible.

If your package is lost or damaged, My Wall Clock takes full responsibility and will send a replacement at our expense. Contact us at: info@my-wall-clock.com

Yes, as long as your order is not marked as "in process".

Yes, but if it's already in preparation, a 40% cancellation fee will apply.

Returns are accepted only in case of a proven product defect. Contact us with photos and your order number at info@my-wall-clock.com

We accept credit and debit cards and Paypal. All payments are encrypted via SSL.

Yes. We use HTTPS and SSL encryption to secure all transactions and personal data.

1. Choose your product. 2. Click "Add to Cart". 3. Finalize your purchase via the cart icon.

No, only one discount code is accepted per order unless stated otherwise.

Import taxes are the responsibility of the buyer. We ship worldwide legally.

Contact us at info@my-wall-clock.com for large quantity orders.