General Terms and Conditions of Sale
1. Introduction
These General Terms and Conditions of Sale (hereinafter referred to as "Terms") govern the sale of products on the website my-wall-clock.com (hereinafter referred to as the "Website"). The Website is owned and operated by Ingeen Venture (hereinafter referred to as "we", "us", or "our"), with the registered address at 15 rue des Halles, 75001 Paris, France.
By accessing and using the Website, you agree to comply with and be bound by these Terms. Please read these Terms carefully before placing an order on the Website. If you do not agree with any part of these Terms, you must not use the Website or purchase products from us.
2. Definitions
- "Customer" means any individual or legal entity that places an order on the Website.
- "Product(s)" means any goods available for purchase on the Website.
- "Order" means a request placed by the Customer to purchase a Product from us.
3. Orders
3.1. Placing an Order: By placing an Order on the Website, the Customer agrees to purchase the selected Product(s) at the price indicated, including any applicable taxes and shipping fees.
3.2. Order Confirmation: Upon receipt of an Order, we will send an email confirmation to the Customer. This confirmation email will include the details of the Order, such as the Product(s) ordered, the price, and the estimated delivery time.
3.3. Order Cancellation: We reserve the right to cancel any Order for any reason, including but not limited to unavailability of the Product(s), errors in pricing or product descriptions, or suspicion of fraudulent activity. If an Order is canceled, we will notify the Customer and provide a full refund where applicable.
4. Pricing and Payment
4.1. Pricing: The prices of the Product(s) listed on the Website are in the currency specified and are inclusive of any applicable taxes, unless otherwise stated. We reserve the right to change the prices of the Product(s) at any time without prior notice.
4.2. Payment: Payment for Orders must be made through the payment methods available on the Website. The Customer agrees to provide accurate and complete payment information. We reserve the right to refuse or cancel any Order if payment is not received or if payment information is inaccurate or incomplete.
5. Delivery
5.1. Delivery Times: We will make reasonable efforts to deliver the Product(s) within the estimated delivery times provided at the time of purchase. However, delivery times may vary depending on factors beyond our control, and we do not guarantee delivery by a specific date.
5.2. Shipping: The Customer is responsible for providing accurate shipping information. We will not be liable for any delays or non-delivery due to incorrect shipping information provided by the Customer.
6. Returns and Refunds
6.1. Returns: We accept returns of unused and undamaged Product(s) within 30 days from the date of delivery, subject to our Returns Policy.
6.2. Refunds: Refunds will be processed within a reasonable timeframe after the returned Product(s) are received and inspected. Refunds will be issued to the original payment method used for the purchase.
7. Warranty
7.1. Warranty Period: We provide a 30 days warranty on all Product(s) purchased from the Website, starting from the date of delivery.
7.2. Warranty Coverage: Our warranty covers defects in materials and workmanship under normal use. It does not cover damage caused by misuse, accident, or unauthorized repairs.
8. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the use or inability to use the Product(s), even if we have been advised of the possibility of such damages.
9. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of France. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Paris.
10. Contact Information
If you have any questions or concerns about these Terms or the Product(s) offered on the Website, please contact us at info@my-wall-clock.com.
